Privacy Policy

1. Who we are

FurnitureDirect is a furniture manufacturer based in the He Feng Industrial Area, Nanzhuang Town, Chancheng District, Foshan, Guangdong, China. We supply table sets, chairs, table frames and table tops to business customers worldwide on a wholesale, factory-direct basis. This policy explains what information we collect through this website and how we handle it.

2. Information we collect

Information you give us through the enquiry form. If you use the project enquiry form on this site, we collect your name, company name, email address, WhatsApp number (if provided), the product reference you are asking about, and the project details you describe (quantities, finishes, target market, timing). The name, email and project details fields are required; the rest are optional.

Information from direct contact. If you contact us by email or WhatsApp, we keep the messages and contact details you share with us so we can continue the conversation and prepare quotations.

Information collected automatically. Like most websites, our server records basic technical data when you visit: your IP address, browser type, the pages you request and the time of the request. This is used only to operate and secure the site and to diagnose faults.

3. How we use your information

• To answer your enquiries and prepare factory-direct quotations, prices and lead times.
• To manage orders, production confirmations and shipment coordination once you become a customer.
• To send you product updates or price lists you have asked for. We do not send bulk marketing email to anyone who has not requested it.
• To keep the website running securely and to understand, in aggregate, which collections visitors look at.

We do not use your information for automated decision-making or profiling.

4. Cookies and similar technologies

This website uses only strictly necessary technologies to serve pages. If we enable measurement or advertising features in the future — for example Google Analytics or Google Ads conversion tracking — those services set cookies in your browser to distinguish visitors and measure how our listings perform. You can block or delete cookies at any time through your browser settings; the site keeps working without them.

5. Third parties we share information with

• Google Maps. The map of our factory in the footer is embedded from Google Maps. When you load it, Google receives your IP address and may set its own cookies. Google's own privacy policy applies to that request.
• Measurement and advertising services. If analytics or advertising measurement is enabled, aggregated interaction data may be processed by Google (Google Analytics / Google Ads) to improve our listings.
• Service providers. We use an email service and a hosting provider to operate this website. They process data only on our instructions, to the extent needed to deliver the service.

We never sell your personal information, and we never share it with third parties for their own marketing purposes. We only disclose information if we are legally required to do so.

6. Where your information is kept

This website and its enquiry database are hosted on a server located in Silicon Valley, in the United States, so the information you submit through the site is stored in the United States. Our sales and production team works from Foshan, China, and accesses enquiry data there to answer your questions and prepare quotations. If you contact us from the European Economic Area, the United Kingdom or elsewhere, your information is handled under the safeguards described in this policy, including limiting access to the team members who handle your enquiry.

7. How long we keep it

Enquiry correspondence is kept for as long as the conversation is active and for up to 24 months afterwards, so we can pick up past projects where we left them. Customer order records are kept for the period required by commercial and tax rules. Server logs are kept for a short operational window only.

8. Your rights

Depending on where you are, you have rights over your personal information — including the right to ask what we hold about you, to have it corrected or deleted, to object to processing, and to withdraw consent at any time. These rights apply under the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act as amended (CCPA/CPRA), among other laws; you do not need to be in Europe or California to ask us.

To exercise any right, or to ask a question about privacy, email us at [email protected]. We answer privacy requests within 30 days.

9. Children

This is a business-to-business website. We do not knowingly collect information from anyone under 18. If you believe a child has sent us personal information, contact us and we will delete it.

10. Changes to this policy

If we change how the website handles information, we will update this page and the revision date below. The current version is always published at furnituredirect.store/privacy-policy.

11. Contact

Questions about this policy or about your data: [email protected].

Business enquiries: [email protected] or WhatsApp +33 695580465.

FurnitureDirect, He Feng Industrial Area, Nanzhuang Town, Chancheng District, Foshan, Guangdong, China.